Frequently asked questions.

Schedule online, place your laundry in the provided bag, and leave it on your doorstep. We pick it up, wash, dry, fold (or hang), sanitize with ozone, and deliver it back fresh and ready to use.n text goes here

Never. Every order is washed separately for your peace of mind.

Our standard wash includes hypoallergenic, fragrance-free detergent and dryer sheets (perfect for sensitive skin). We also offer other premium options. You can review our list of options on our SERVICES page.

Nope. Stain treatment is always included, and premium product options are available with clear, upfront pricing—never hidden fees.

Ozone is a natural sanitizer that kills bacteria, viruses, and odors without using harsh chemicals. Your laundry comes back cleaner than clean, safer for your family, longer-lasting for your clothes, and better for the planet. Read more about our ozone sanitizing system HERE.

We bring it directly to our private facility—not a public laundromat—where it’s carefully sorted, sanitized, washed, folded, and packaged for delivery.

Our standard turnaround time is 24 hours. For added convenience, we also offer same-day service on request.

Yes. Large items are charged at a flat rate instead of by weight.

No problem. Just leave your bag in your designated spot, and we’ll return it to the same place once it’s fresh and folded.

Yep! Right now, we’ve got weekly pickups to keep your laundry pile in check. Multi-level memberships are coming soon!

Your laundry never touches a public laundromat. It’s handled start to finish by our trained team, with personalized care every step of the way.

No judgment here! We’ve seen it all. If it fits in the bag, we’ll wash it.

Absolutely. Prefer certain items air-dried, shirts hung instead of folded, or delicates treated with extra care? Just let us know when you schedule your order.

Believe it or not, yes—and we actually make them look good.

We’re on a mission to reunite long-lost socks. No sock left behind.

Rage Goods is a premium lifestyle brand we’ve partnered with to bring high-quality products directly to our customers. Their products are clean, green, and safer for everyday use—combining durability with eco-conscious materials. While Simply Laundry does not sell Rage Goods directly, you can explore and purchase their full collection on the Rage Goods website.